Value
Added Services
A.
EMPLOYEE
SCREENING:
All
of our employees are pre-screened and qualified by telephone prior to being
given an appointment for an interview. Our
employees must have references for us to check prior to hiring.
1.
INTERVIEWING
All
employees are given a comprehensive interview by one of our Specialists.
Much attention is placed on this evaluation interview, as it is vital
that we employ only the most qualified & reliable personnel.
2.
TESTING
Our
applicants’ skills are tested on a computer, which enables us to analyze the
range and depth of their skills more thoroughly than ever before.
Our tests include typing, transcription, shorthand, office automation,
word processing and data entry. We
test their skills on the QWIZ System, a fully integrated PC computer-based
system for evaluating and enhancing the skills of today’s highly skilled
office workers. The scores are based on the International Method for typing
speed and the Gregg Method for scoring shorthand.
It also grades on accuracy, speed, and proficiency.
B.
EMPLOYEE
ORIENTATION:
Once
an applicant is hired, he/she receives a comprehensive orientation of our
company policies, procedures, regulations, safety information and video, workers
compensation package, benefits, incentive programs, substance abuse policies,
retention programs, and payroll procedures.
C.
ASSIGNING
CAPABILITIES:
We
take pride in our proven employee assigning systems. Skill levels and their availability specifically categorize
all our employees, allowing us immediate access to all pertinent data via
computer terminals that are available to every Staffing Specialist.
This streamline system provides us with the ability to respond
immediately for temporary personnel requests.
D.
CUSTOMIZED
CLIENT RELATIONS:
We
give our employees a written, in-person, customized orientation for each
assignment they are sent on. This
orientation is inclusive of their working hours, directions, supervisors, job
description, pay rate, payroll procedures, and our Client Company policies.
E.
SAFETY
PROGRAM:
Diversified
is committed to the safe employment of all its temporary employees.
Every employee is given a complete safety orientation and training prior
to employment. Our safety
orientation includes the following:
Videos
- Can be customized to meet your
requirements by showing a video that you have supplied to us.
Orientations-
All
employees read, review, and sign our General Safety Rules form which outlines
safe working practices on the job. HazCom
training is provided where required.
Committees-
Diversified’s
Safety Committee meets monthly to discuss continued safe working practices and
current safety issues. Our safety
committee is comprised of in-house staff, as well as temporary employees.
Incentives-
In order to
encourage safe working practices, we have a monthly cash incentive and an annual
prize drawing available for our employees who have worked without sustaining
injury on the job.
Partnering-
By
evaluating work sites and job descriptions, we are able to determine your
requirements and fill the job properly. We
work together with our client to provide a safe working environment for our
employees. Drug testing and
background checks are coordinated with your company policy.
F.
VALUE
ADDED SERVICES
Diversified
Employment Services, Inc. can provide your company with many extra services at
no additional cost. These services
include:
Annual Quality Meetings
to determine the quality of our services to your company and ways we can
improve.
Temporary Employee Evaluations
to determine how well the employee is working and where they can improve their
performance and productivity.
Customized Billing
can be arranged to fit your specific invoicing needs.
Customized Reports
can be produced for you to track in information you require.
On Site Coordinator can be provided where required, depending on the volume of business.
III.
OUR RELATIONSHIP WITH OUR
TEMPORARY EMPLOYEES:
Each
of our Staffing Specialists handles specific skill areas so that they know each
of our employee’s skills and availability on an individual basis.
This solidifies a professional/personal relationship resulting in a more
informed, cooperative relationship.
A.
SPECIAL
PROGRAMS FOR TEMPORARY EMPLOYEES:
We
recognize the importance of all employees.
To establish and maintain the proper employer/employee relationship, we
keep in contact with our employees via the telephone as well as periodically
sending them pertinent information bulletins.
We offer an excellent benefit package to our employees, including
scheduled pay increases, insurance coverage, retention incentive pay, holiday
pay, and completion bonuses. There
are also events planned especially for them on an annual basis to express our
appreciation and to foster the Diversified Employment identity.
B.
NUMBER
OF EMPLOYEES EMPLOYED BY DIVERSIFIED:
We
maintain a roster of 2500+ employees. Many
of these employees have been with us for several years.
C.
LENGTH
OF INDIVIDUAL ASSIGNMENTS:
Our
clients rely on us for short as well as long term assignments.
Our assignments range from four hours to indefinite periods.
We do our best assigning people who are responsible and reliable. When our employees accept an assignment, our retention
programs reinforce their commitment to complete that assignment.
IV.
THE IMPORTANCE OF CLIENT
SATISFACTION:
Diversified
Employment Services, Inc., guarantees the quality of our temporary employees.
If our client is not satisfied and we are notified within the first four
hours, arrangements will be made immediately for a free four-hour replacement.
We
are dedicated to maintaining a long-term relationship with each and every one of
our client companies. Because of
this business philosophy, we are more than willing to cooperate to solve
problems so that we can enjoy a productive, long-term business relationship with
each and every client.
V.
INSURANCE:
We
have Worker’s Compensation and General Liability insurance coverage for all of
our employees. A copy of our
Certificate of Insurance is available upon request.
VI.
INVOICING:
We
issue invoices on a weekly basis. Our
terms are Net Due Upon Receipt of the Invoice.